F.A.Q.

When do you restock? 

We will announce our restocks on our social media pages. 

What flavors? 

We do the same 6 flavors in the sampler every drop plus several flash items that we announce on socials.  

Do you do preorders? 

Yes!  We have done large corporate mailings, weddings, showers, etc.  There is a minimum order requirement.  Email us and we can work it out!  

Do you have Gluten Free/Dairy Free/Vegan?  

No, I'm sorry.  But we may make a cookie with gluten free flour soon- wouldn't be in a gluten free facility so it's not gluten free. 

How do I store the cookies?

Store cookies in an airtight container or bag. From the date of order, cookies keep for 2–3 weeks at room temperature, 3–4 weeks in the refrigerator, or 6–12 months in the freezer.

Do you have any further tracking info with USPS?  

No, unfortunately I'm given the same tracking number access as you.  If you go to tracking history- that's usually the best way to get an idea of what's going on.  USPS doesn't normally let packs sit at locations, so if it appears to be sitting- it probably missed a departure or arrival scan.  

Do you have to heat the cookies?

No, but we recommend warming them for the best experience! Remove all packaging before heating. Our favorite method is a 350°F oven for 7 minutes. For a quicker option, microwave for 15–20 seconds.